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SOC as a Service

24×7 eyes on your environment.
Zero threats unnoticed.

Outsourced security operations — continuous SIEM monitoring, alert triage, incident response and threat hunting — without building an in-house SOC. Dedicated analysts monitor your environment around the clock, investigate every alert, and escalate confirmed incidents with containment guidance.

24×7
Continuous coverage
<15min
Alert triage SLA
0%
Incidents documented
MITRE
ATT&CK mapped
soc-dashboard — live threat feed
Live

Threat Feed — Real-Time Alerts

CRITICAL: Lateral movement detected — src:10.0.4.12 → dst:10.0.1.5

T1021.002 · SMB/Windows Admin Shares · 14:32:07 UTC

HIGH: Brute force on VPN gateway — 1,247 attempts in 5min

T1110.003 · Password Spraying · 14:29:44 UTC

MEDIUM: Anomalous data transfer — 2.3GB to external IP

T1048.001 · Exfiltration Over HTTPS · 14:18:22 UTC

INFO: New admin account created — user: svc_backup

T1136.001 · Create Account: Local · 14:12:55 UTC

RESOLVED: Malware quarantined — endpoint: WS-0847

T1204.002 · User Execution: Malicious File · 13:58:11 UTC

MITRE ATT&CK Coverage

Initial Access 3 hits
Execution 2 hits
Persistence 1 hit
Privilege Escalation 1 hit
Lateral Movement 2 hits

Detection Rules Active

847 rules

124 custom · 723 baseline

Active incidents: 2 Investigating: 1 Resolved today: 7 MTTD: 4min MTTR: 23min

Aligned to the frameworks your security program requires

MITRE ATT&CK NIST CSF SOC 2 Type II ISO 27001 Splunk / Sentinel

// What's Included

What's Included in Our SOC as a Service

SOC as a Service from CipherTrivia is a fully managed security operations engagement. You get a dedicated analyst team, a tuned SIEM, custom detection rules and a defined escalation path, all operating continuously so your internal team can focus on remediation and strategic security work instead of triaging thousands of raw alerts.

24×7 Monitoring & Alert Triage

Continuous analyst coverage across all shifts. Every alert is reviewed, correlated and either escalated with context or closed with documentation, eliminating alert fatigue and ensuring nothing is missed overnight or on weekends.

Threat Detection & Custom Rules

Detection rules tailored to your environment, not just vendor defaults. We write and maintain custom SIEM correlation rules, YARA signatures and behavioral analytics tuned to your infrastructure, applications and threat profile.

Incident Response & Containment

When a confirmed incident is detected, our analysts execute predefined containment playbooks, isolate affected assets, preserve forensic evidence and provide your team with a step-by-step remediation plan within the agreed SLA window.

Compliance Reporting & Log Management

Monthly executive reports, quarterly compliance summaries and on-demand evidence packages for SOC 2, ISO 27001, PCI DSS and HIPAA audits. All logs are retained, indexed and searchable for the retention period your compliance framework requires.

// Scope

What Our SOC as a Service Covers

Our SOC as a Service integrates across your entire security stack. We monitor endpoints, networks, cloud workloads, identities and email, correlating signals across all layers to detect threats that single-source monitoring misses.

SIEM Deployment & Management

Full lifecycle management of Splunk, Microsoft Sentinel, Elastic or QRadar: deployment, log source onboarding, parser development, index optimization and ongoing tuning to keep noise low and detection coverage high.

Endpoint Detection & Response (EDR)

Monitoring and response across workstations, servers and containers using CrowdStrike, SentinelOne, Microsoft Defender for Endpoint or your existing EDR platform, with analyst-driven investigation of every high-confidence alert.

Network Detection & Response (NDR)

Deep packet inspection, NetFlow analysis and east-west traffic monitoring to detect lateral movement, command-and-control communication, DNS tunneling and protocol anomalies that endpoint agents cannot see.

Cloud Security Monitoring (AWS/Azure/GCP)

Ingestion and analysis of CloudTrail, Azure Activity Logs, GCP Audit Logs, GuardDuty, Defender for Cloud and Security Command Center alerts, with detection rules for IAM abuse, resource misuse and configuration drift.

Email & Identity Threat Monitoring

Monitoring of email security gateway logs, Azure AD / Entra ID sign-in events, conditional access policy violations, impossible-travel detections and MFA bypass attempts to catch identity-based attacks before they escalate.

Threat Intelligence Integration

Enrichment of every alert with threat intelligence feeds (MISP, OTX, commercial feeds), IOC matching against your SIEM data, and proactive hunting based on emerging threat advisories relevant to your industry and geography.

// Threat Areas

Threat Categories Our SOC as a Service Monitors

These are the six threat categories that generate the majority of escalated incidents across our managed SOC engagements. Each requires different detection logic, different investigation workflows and different containment strategies.

Unauthorized Access & Credential Abuse

Credential stuffing, password spraying, stolen session tokens and compromised API keys represent the most common initial access vector we see across managed SOC engagements. Attackers use credential dumps from third-party breaches to attempt logins at scale, often spreading attempts across hundreds of source IPs to stay below standard rate-limit thresholds. Our detection rules correlate failed authentication events across multiple log sources (VPN, SSO, email, cloud console) to surface distributed attacks that single-source rules miss.

How we detect it

Cross-source correlation of authentication failures, impossible-travel analysis, credential-reuse detection against known breach databases, and behavioral baselining of normal login patterns per user and per service.

Malware & Ransomware Detection

Modern malware families use fileless execution, living-off-the-land binaries (LOLBins), process injection and encrypted C2 channels to evade signature-based detection. Ransomware operators increasingly spend days or weeks inside a network before encryption, exfiltrating data first to maximize leverage. Our SOC correlates EDR telemetry, network traffic anomalies and SIEM events to detect the staging and lateral-movement phases before the ransomware payload executes.

How we detect it

Behavioral analysis of process trees, LOLBin usage patterns, anomalous file-system operations at scale (mass rename or encryption indicators), C2 beaconing detection via JA3/JA4 fingerprinting, and DNS request anomaly scoring.

Insider Threats & Data Exfiltration

Insider threats are among the hardest to detect because the attacker already has legitimate access. Whether it is a disgruntled employee downloading customer databases, a compromised service account staging data for exfiltration, or a contractor with over-provisioned access copying intellectual property, the activity often looks normal unless you have a behavioral baseline to compare against. Our analysts monitor data movement patterns, access anomalies and DLP signals to identify exfiltration before the data leaves your perimeter.

How we detect it

User and entity behavior analytics (UEBA), anomalous data-volume tracking per user/role, USB and removable media monitoring, cloud storage upload anomaly detection, and off-hours access correlation.

Cloud Account Compromise

Attackers who gain access to cloud management consoles or API keys can create new IAM roles, launch compute instances for cryptomining, modify security group rules, or access data stores directly, all without ever touching an endpoint in your corporate network. Cloud account compromise is particularly dangerous because the blast radius extends to every resource the compromised identity can reach, and standard EDR tools have no visibility into control-plane actions.

How we detect it

CloudTrail / Azure Activity Log / GCP Audit Log analysis for privilege escalation patterns, unusual region usage, API key creation from unknown IPs, security group modifications, and resource provisioning outside of change-management windows.

Lateral Movement & Persistence

Once inside a network, attackers move laterally using techniques like pass-the-hash, PsExec, WMI, RDP hijacking and exploitation of internal services to reach higher-value targets. They establish persistence through scheduled tasks, registry run keys, service installations, golden tickets or compromised service accounts. These activities generate telemetry across multiple data sources, but only show up as malicious when correlated together, which is exactly what a 24×7 SOC operation is designed to do.

How we detect it

Correlation of authentication events across hosts, anomalous service installations, scheduled task creation in non-standard paths, east-west traffic anomaly detection, and Kerberos ticket-granting anomaly analysis.

Business Email Compromise

Business email compromise (BEC) attacks bypass technical controls entirely by exploiting trust between people. An attacker gains access to a legitimate mailbox (typically through credential theft or session hijacking), monitors email threads, and then injects a fraudulent message at the right moment, usually requesting a wire transfer, vendor payment redirection or sensitive document. Because the email comes from a real internal address, spam filters and link scanners rarely flag it. Detection requires monitoring mailbox behavior, forwarding-rule changes and login anomalies on email infrastructure.

How we detect it

Mailbox forwarding-rule creation alerts, inbox-rule manipulation detection, anomalous email sending patterns, OAuth application consent monitoring, and correlation of email access events with authentication anomalies.

<15min

Avg. critical alert triage time

0.9%

Alert-to-resolution accuracy

0+

Custom detection rules maintained

0%

Incidents documented & reported

// Methodology

How Our SOC as a Service Engagement Works

Every engagement follows a structured five-phase lifecycle. Your monitoring is tuned to your environment from day one and continuously improves based on operational data.

soc-engagement.sh

#!/bin/bash — soc-engagement

$ onboard --log-sources --siem-config

→ 14 log sources connected. 3.2M events/day baselined.

✓ Onboarding complete — Week 1

$ tune-rules --detection --baseline --threshold

→ 847 default rules. 124 custom. Noise reduced 80%.

✓ Rule tuning complete — Week 2–4

$ monitor --24x7 --triage --escalate

→ Continuous monitoring live. Alert SLA: <15min triage.

✓ 24×7 coverage active — Ongoing

$ respond --investigate --contain --remediate

→ Incident playbooks active. Automated containment on critical.

✓ Response framework live — Ongoing

$ report --monthly --optimize --hunt

→ Monthly report delivered. 3 proactive hunts completed.

✓ Continuous improvement cycle — Monthly

$

01

Onboarding & Log Source Integration

We map your environment, connect all critical log sources (SIEM, EDR, firewalls, cloud, identity, email) and verify data ingestion. A dedicated onboarding engineer confirms log parsing, timestamp alignment and field normalization before monitoring begins.

SIEM Config Log Parsing Baseline
Week 1 · Output: Environment map + ingestion verification
02

Detection Rule Tuning & Baseline

During the first 2–4 weeks we establish behavioral baselines for normal activity, suppress known-good noise, write environment-specific detection rules and calibrate alert thresholds. This tuning period reduces false-positive volume by up to 80% before full monitoring begins.

Custom Rules Threshold Tuning Noise Reduction
Week 2–4 · Output: Tuned detection rule library
03

Continuous Monitoring & Triage

24×7 analyst coverage across all shifts. Every alert is reviewed, enriched with threat intelligence, correlated across data sources and either escalated with full context or documented and closed. Your team receives only confirmed, actionable findings.

24×7 Coverage Alert Triage Escalation
Ongoing · Output: <15min triage SLA
04

Incident Investigation & Response

When a confirmed incident is identified, analysts execute predefined response playbooks: isolating affected systems, preserving evidence, documenting the attack timeline and delivering containment and remediation recommendations within SLA. Automated containment triggers on critical-severity incidents.

Playbooks Containment Forensics
Ongoing · Output: Incident reports + remediation plans
05

Monthly Reporting & Proactive Hunting

Monthly executive reports covering alert volumes, incident summaries, detection rule performance and coverage gaps. Quarterly reviews include detection rule optimization, new log-source recommendations and proactive threat hunts based on emerging threat intelligence relevant to your industry.

Executive Reports Threat Hunting Optimization
Monthly · Output: Reports + hunt findings + rule updates

// Deliverables

What You Receive From Our SOC as a Service

Every SOC as a Service engagement includes defined deliverables designed for three audiences: your security team (operational detail), your leadership (risk posture summary) and your auditors (compliance evidence).

01

Monthly Executive Report

Summary of alert volumes, incident counts by severity, mean time to detect and respond, detection rule changes and an overall risk-posture assessment written for non-technical leadership.

02

Incident Reports & Timelines

Every confirmed incident receives a detailed report: root cause, attack timeline, MITRE ATT&CK mapping, affected assets, containment actions taken and remediation recommendations.

03

Detection Rule Library

A documented, versioned library of all custom detection rules, correlation logic and YARA signatures maintained for your environment, with change logs for every update.

04

Compliance Evidence Packages

Quarterly evidence bundles for SOC 2, ISO 27001, PCI DSS and HIPAA audits, including log retention attestations, incident-response documentation and access-control evidence.

05

Quarterly Business Review

A strategic review session covering detection coverage analysis, coverage gap recommendations, new log-source onboarding priorities and a forward-looking threat landscape briefing for your industry.

Five deliverables. Continuous operations. Everything your team and your auditors need.

Request a sample report

// Why CipherTrivia

Why Choose CipherTrivia for SOC as a Service

A managed SOC is only as effective as the team behind it. Here is what sets our SOC as a Service apart from alert-forwarding vendors.

Dedicated Analyst Teams

Your environment is monitored by analysts who know your infrastructure, your applications and your threat profile, not a rotating pool of analysts who see your alerts for the first time every shift.

Custom Detection Engineering

We write and maintain detection rules specific to your environment, not just vendor-default rule packs. Every rule is documented, versioned and tuned based on your operational data.

Investigation, Not Just Forwarding

We do not forward raw alerts to your inbox. Every escalation includes a full investigation summary: what happened, what systems are affected, what the attacker's likely objective is and what to do next.

Compliance-Ready From Day One

Log retention, incident documentation, access-control evidence and audit-ready reporting are built into the service from onboarding, not added as an afterthought before your audit deadline.

// Proof of Work

A SOC as a Service Case Study

SOC as a Service · SaaS & Cloud Infrastructure

Detecting a Credential-Stuffing Campaign Before Account Takeover

A mid-market SaaS provider engaged our SOC as a Service after a previous managed security provider failed to detect a distributed credential-stuffing campaign. Within the first month of operation, our analysts identified and contained an active campaign targeting customer accounts, correlating authentication anomalies across three log sources that were previously monitored in isolation.

View all case studies

// FAQ

Frequently Asked Questions About SOC as a Service

What is SOC as a Service and how does it differ from an in-house SOC?

SOC as a Service is a fully managed security operations model where an external team provides 24×7 monitoring, threat detection, alert triage and incident response on your behalf. Unlike an in-house SOC, which requires recruiting, training and retaining a full analyst team plus purchasing and maintaining SIEM infrastructure, a managed SOC delivers the same operational coverage with significantly lower upfront investment and faster time to value.

What log sources and environments does the SOC monitor?

We ingest logs from SIEM platforms (Splunk, Microsoft Sentinel, Elastic), endpoint detection and response (EDR) tools, firewalls, VPN concentrators, cloud platforms (AWS CloudTrail, Azure Activity Log, GCP Audit Logs), identity providers, email security gateways and custom application logs. During onboarding we map your environment and confirm every critical log source is connected.

How quickly does the SOC respond to a critical alert?

Our average triage time for critical alerts is under 15 minutes from detection to initial analyst review. Confirmed incidents are escalated immediately with containment recommendations, and a full incident report is delivered within the timeline agreed in your service-level agreement.

Can SOC as a Service support compliance requirements like SOC 2, ISO 27001 or PCI DSS?

Yes. Monthly and quarterly reports are structured to provide evidence for SOC 2 Type II, ISO 27001 Annex A, PCI DSS, HIPAA and GDPR requirements. Log retention policies, incident documentation and access-control evidence are maintained in formats auditors expect to see.

Do we need to replace our existing SIEM to use SOC as a Service?

No. We integrate with your existing SIEM deployment, whether it is Splunk, Microsoft Sentinel, Elastic, QRadar or another platform. If you do not have a SIEM in place, we can deploy and manage one as part of the onboarding process. The goal is to work with your current tooling, not replace it.

Get Started With SOC as a Service

Tell us about your environment, your current tooling and your monitoring requirements. We will scope a SOC as a Service engagement that fits your security operations needs.